Payment puzzle · Diagnose · Hard

Can you find the root cause of three real-world payment failures from the logs?

Read the logs and pick the root cause. Free, no sign-up.

Case 1 · the evidence
  1. Aug 10100 · card on file · exp 08/26
  2. Aug 10110 · 00 approved
  3. Aug 14card reissued, new expiry
  4. Sep 10100 · card on file · exp 08/26
  5. Sep 10110 · 54
Raw log
2026-08-01  MTI 0110  DE39=00  approved      StreamCo monthly plan, card on file
2026-08-14  (issuer reissues the card with a new expiry date)
2026-09-01  MTI 0100  merchant-initiated, card on file, amount 12.99
            DE2  4000 •••• •••• 1234   DE14 2608 (stored expiry)
2026-09-01  MTI 0110  DE39=54

What is the root cause?

All puzzles and what they teach

  1. Route the payment

    Chip at the counterWarm-up

    Can you get a chip payment from the counter to the card’s bank?

  2. Route the payment

    Verify the chipMedium

    Can you deliver a chip’s cryptogram to the only system able to check it?

  3. Route the payment

    Tap with a phoneMedium

    Can you get a phone tap approved by a bank that has never seen the phone’s card number?

  4. Route the payment

    Online PINHard

    Can you get an encrypted PIN to the issuer without anyone reading it on the way?

  5. Route the payment

    Checkout with 3-D SecureExpert

    Can you authenticate and authorize an online payment in the right order?

  6. Put it in order

    Chip transaction, step by stepMedium

    Can you put the steps of a chip payment in the order the card and terminal run them?

  7. Set the bits

    Read the TVRMedium

    Can you set the TVR bits that record what the terminal found?

  8. Diagnose

    Diagnose the declineHard

    Can you find the root cause of three real-world payment failures from the logs?