ISO 20022 reason code · pacs.002 · pacs.004 · camt.029

AC04Closed account number

What does reason code AC04 mean?

Closed account number. Account number specified has been closed on the bank of account's books.

Code
AC04
Group
Account
Used in
pacs.002 (reject or status report), pacs.004 (return of funds), camt.029 (answer to a recall)

What to do when you receive AC04

  • Stop retrying: the account will not reopen. Ask the customer for new details.
  • For direct debits, stop collecting on the mandate until the debtor gives a new account.
  • In a camt.029 it means the recall failed because the beneficiary closed the account after it was credited.

In SEPA

Some SEPA banks report MS03 instead of AC04 for data-protection reasons, so a missing AC04 does not prove the account is open.

Definition by message

MessageISO 20022 definition
pacs.002Account number specified has been closed on the bank of account's books.TxInfAndSts/StsRsnInf/Rsn/Cd
pacs.004Account number specified has been closed on the bank of account's booksTxInf/RtrRsnInf/Rsn/Cd
camt.029Account number specified has been closed on the receiver’s books.CxlDtls/TxInfAndSts/CxlStsRsnInf/Rsn/Cd

Decode any value

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