ISO 20022 reason code · pacs.002 · pacs.004

SL11Creditor not on the debtor's whitelist

What does reason code SL11 mean?

Creditor not on the debtor's whitelist. Whitelisting service offered by the Debtor Agent; Debtor has not included the Creditor on its “Whitelist” (yet). In the Whitelist the Debtor may list all allowed Creditors to debit Debtor bank account.

Code
SL11
Group
Direct debit & mandate
Used in
pacs.002 (reject or status report), pacs.004 (return of funds)

What to do when you receive SL11

  • SDD: the debtor allows only listed creditors and has not added you. Ask the debtor to add your creditor identifier.

Definition by message

MessageISO 20022 definition
pacs.002Whitelisting service offered by the Debtor Agent; Debtor has not included the Creditor on its “Whitelist” (yet). In the Whitelist the Debtor may list all allowed Creditors to debit Debtor bank account.TxInfAndSts/StsRsnInf/Rsn/Cd
pacs.004Whitelisting service offered by the Debtor Agent; Debtor has not included the Creditor on its “Whitelist” (yet). In the Whitelist the Debtor may list all allowed Creditors to debit Debtor bank account.TxInf/RtrRsnInf/Rsn/Cd

Decode any value

Search every reject, return and recall reason code, or filter by message and group.

Open the ISO 20022 Reason Codes

Related codes

Something wrong or missing? Report a problem — we check reports against the specs.